Call Volume Tracking: Local, 1300 and 1800 numbers with call volume tracking, giving you the ability to analyse your marketing efforts.
One-to-One Call Forwarding: to Any Number Easily forward your assigned number to your mobile or office phone, giving you the ability to appear as a larger organisation and gain trust.
Caller ID: Set up the Caller ID feature to display either the incoming caller’s ID or the caller ID of your assigned number, so you know where the call is coming from before you answer.
Call Greetings: Greet your customers with a professional message, helping you look like a larger organisation.
Call Trees: Eliminates wasted downtime and enables your customers to be connected directly with the people they need to speak with by being asked to press a number sequence.
Call Round Robin: Allows one number to call up to 3 numbers, with each number given 10 seconds to answer before going to the next number.
Hours of Operation : Set your calls to automatically go directly to voicemail as soon as the business closes for the day, so there’s no need to remember to turn the answering machine on.
Whisper Option: Receive a quick message when the phone rings, telling you where the call is originating from. This feature enables you to run multiple businesses from one office and answer the phone accordingly.
Monthly Reporting: You can track and monitor how many calls are coming through your new business numbers, so you will know which marketing campaigns are working – and which ones are not.