A virtual phone number is a solution that can help many types of businesses. Virtual phone numbers can be 1300, 1800 or local numbers, depending on your requirements, but they all offer the same benefits.
In the past, a business would have a landline connected at its office. Later, as mobile phones became popular, a growing number of SMEs chose to use mobile numbers as their main contact number. Despite the rise of mobile phones, many people still expect a business to have a traditional landline. In fact, research has shown that 30% of people won’t call a company that doesn’t have a landline number. This shows that many consumers believe that a business that has a 1300, 1800 or local landline number is more permanent and reliable than one advertising a mobile number.
This is where virtual phone numbers come in.
A virtual phone number offers a single point of access that manages calls by redirecting them to one or more of your existing phone lines, such as a mobile phone, office phone, home phone, fax, VoIP phone or answering service.
So depending on your current status and business requirements, you can forward calls from your virtual phone number to another line. This is ideal if you have a home office, work on the road or move between several sites.
There are also many other features available with virtual phone numbers. A few of these time and cost-saving features include:
- Call trees – these save time by connecting customers directly to the right person for their inquiry.
- Call whisper –this provides a quick message when your phone rings informing you of which business is being called, making it possible to run several businesses from one office and answering calls accordingly.
- Hours of operation – this feature enables you to set your calls to go automatically to voicemail when the business closes each day.
- Tracking marketing campaigns and measuring results.
With a virtual phone number, unlike a traditional landline, you are not tied to a geographical location. So if you move your office to another suburb, you can keep your virtual phone number and won’t have to update your advertising. Also, if you choose to get a 1300 or 1800 number, and advertise your business nationally, potential customers will perceive you as a nationwide business.
We offer a range of cost-effective packages for a monthly fee. These include a predetermined number of minutes of calls plus a per-minute flat rate when the minutes are exceeded. The best package for your business will depend on the minutes of phone calls per month and the services you require.
We will be happy to discuss virtual phone numbers and they can optimize your business communication.
Please contact us on 1300 748 961 or email Virtual Phone Numbers.
Virtual Phone Numbers offers options to get a 1300 number, 1800 number or local landline number plus a range of features to improve your communication and business effectiveness.
Get in touch
Virtual Phone Numbers
Suite 2 2-4 Damosh Ave,
Carrum Downs Vic 3201
PH: 1300 748 961